This text is going to be shared in video format as well on my youtube channel so check there as well.
As leaders in any field, there seems to be issues related to understanding the needs of your constituents; the costs of your decisions; the reason for making your decision; things that affect our decision making process; the possible collateral damage; and whether we, as leaders actually have the right to make some of the decisions we are making.
I have distilled these issues into the 6 P’s of leadership decision making: Perspective, price, purpose, prejudice, potential, prerogative. Some of these overlap and some may have a greater or lesser impact depending on the situation. this is just a guideline and your community may have other considerations. What would you add to the list? leave a note in the comments.
Many leaders feel they have the big picture view. They have worked in the industry, read all the books, and maybe they used to be the employee or the student they are now representing. unfortunately, it does not work that way. You cannot have had the lifetime of experience you earned and that of even one other person, much less everyone you represent as a leader. Therefore, you need perspective. A leader should consult a financial expert when something impacts an employee’s take home pay, a legal conultant when there is any issue related to the rights of an individual or group, especially government mandated rules and regulations, a health care expert on issues related to human health, well-being, insurance coverage etc. But most importantly, they should consult with the people that they think will shoulder the burden (who pays) and whom they expect will reap the rewards. Remember the perspectives of other groups outside of yours (the other company pays this, the other country did this, the other schools have this) will never be as valuable as the input form your constituents.
So first, recognize your perspective, then get some more perspectives. Consult with as many people as possible. If you cannot talk to any of “those” people before making a decision for/about them, then ethically, that decision is not yours to make yet.
If there is a decision to be made there is some judgment call. One plan of action must necessarily cost more than the other or have different rewards or there would be no decision to make. Now, you may think it would be easy to make a simple choice of do I buy this or that when the difference is price. If you are a leader though, it is not so simple. the solution you choose may seem a reasonable price to you. Imagine a 1500 price increase to an administrative professional who makes $109,000 per year. This price (approximately 5 days work) seems reasonable for some benefit to that single decision maker. However if you are making a decision that affects several hundred people who all make $19000 per year, that 1500 dollars to them costs alot more. About a month’s work actually. It is also likely that the person with $19000 now has to decide between that $1500 benefit and something else. What if you could use $1500 to get your entire family back to your home country in the event of a disaster, death in the family, medical issues etc. Or you could use that $1500 to have medical insurance for one person in the household of three or four? what would you choose?…Hypothetically. So consider price, but speak to your constituents about what the cost truly is.
Why are you making this decision? Is your purpose to make the experience better for your employees, clients, students, administration, sponsors? Each of these groups will be affected differently by the same decision.
If you do not know why you are making the decision, you are not ready to make the decision yet. If you cannot communicate the reason for making that decision without violating your core principles, you are making the decision for the wrong reasons or without enough information.
example: You have to choose between underwater cement and two part epoxy. Which do you choose? Not enough information? Of course not. You need to know the application. Fresh water, saltwater? If you are attaching corals, is it toxic to corals? Can your employees use it? Does it meet their needs, are they qualified to use it, can it work inside the logistic constraints of their day?
Example 2: Your employees need health coverage. What insurance coverage is appropriate for all of them? Trick question. There is no “one size fits all” coverage best for every age, marital status, pre-existing condition, family size etc.
if you get a fixative that kills the corals you are planting? have you achieved the purpose of your decision? If your employees cannot afford the insurance you are making them purchase and therefore cannot afford vehicle maintenance, food, medicine etc. Are you achieving your purpose?
Hey, news flash: You are prejudiced. Everyone is. You may have thought about the situation and tried to make an objective decision, but if you made that decision by yourself, it is flawed.
*You remember how that Bahamian student broke their arm breakdancing and they did not have insurance and your office covered their bills? That was one student. Tragic? Yes. Costly? Perhaps. Representative of all Bahamian students? No. All International Students? No. All students of color? No. Representative of all students? No.
Chances are, you are focusing on the single, target result of your decision. However, many decisions have significant positive and negative collateral impacts. These are often difficult to predict.
I suggest listing all the positive benefits you can think of and all the costs. Now think of who gets each benefit and who pays each cost. Now think of everyone else in your organization. Who is not getting those benefits. Why not? Look at who is paying. How much are they paying? Are the people not getting those benefits paying less? Is the group with the rewards paying more? How much more? Is this an appropriate amount?
Could your target group potentially get a higher benefit if they pay more? less if they pay less? what will they potentially lose (from their perspective)?
One of the most important questions to ask: Is this decision your prerogative?
Do you have the right/authority to make this decision? Are you a Health care expert making an accounting decision?
Are you a domestic administrator making decisions regarding international scholars?
An affluent caucasian cis gender male making decisions about the reproductive rights of black and latin(x) individuals from low income homes across the gender spectrum?
Are you (or were you ever) a member of the group? If not, you may need to delegate this decision to a committee that can properly determine and serve their needs.
*Any similarity to actual circumstances, real or fictional is purely coincidental, but intriguing. please message me if you see some.